Refund policy

1. Refund & Exchange Policy

Returns & Exchanges

At Liminal, we want you to be completely satisfied with your purchase.

You may request an exchange or return within 14 days of receiving your order.

To be eligible for a return or exchange:

* The item must be unworn, unused, unwashed, and in its original condition.
* All original tags and packaging must be attached and intact.
* Items showing signs of wear, washing, perfume, makeup, alterations, or damage caused after delivery cannot be accepted.
* Proof of purchase or order number may be required.

Exchanges

If you would like to exchange an item for another size or color, please contact our customer care team within 14 days of receiving your order.

Exchange requests are subject to product availability.

Shipping fees related to exchanges may apply unless the item received was defective or incorrect.

Returns & Refunds

Once your returned item is received and inspected, we will notify you regarding the approval of your refund.

Approved refunds will be processed through the original payment method or an available refund method, depending on the payment method used for your order.

Original shipping fees are non-refundable unless the item received was faulty or incorrect.

Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us as soon as possible with your order number and clear photos so we can assist you.

Sale Items

Items purchased during promotional periods or final-sale promotions may have different return or exchange conditions where clearly stated at the time of purchase.